FAQs

We work super hard to make sure your parcel is dispatched from our warehouse usually within 24-48 hours. Some items may take longer to ship such as bedding etc or items shipped directly by a brand. Tracking information for your shipment will always be shared with you for updates.
On the bottom right corner of the website, there will be a red icon. Click on that icon, and log into your account. You will be able then see your points balance and also the vouchers you can redeem with your points. Once you have selected your voucher, click on redeem and you will have a coupon code which you can use.
No, not all items are returnable or exchangeable. Every product page will outline this.
Please kindly log on to our returns portal on this link
Do checkout our deals page for awesome discounts and offers!
Prepaid orders above Rs 599 (post any discounts applied) are free of charge for delivery. Any prepaid orders below Rs 599 have a flat Rs 50 charge on them. All COD orders have a flat Rs 70 charge.
You can call us on 91722 84372 or alternatively WhatsApp us on 75068 39062
Chat to a Petsy Expert
Skip to content
🎁 Complimentary Cat Food Sample on Orders over INR 499!
🎁 Complimentary Cat Food Sample on Orders over INR 499!

Learn With Petsy

  • Feeding Pet Hamsters - Petsy
    August 18, 2020

    Feeding Pet Hamsters

    2 minutes read
    Hamsters love cheating on their diets by eating the sugary stuff in the food and leaving behind the nutritious bit. Read on to know more about what’s safe and unsafe for a hamster’s diet.

    Read now
  • Feeding Pet Rabbits - Petsy
    August 4, 2020

    Feeding Pet Rabbits

    2 minutes read
    Rabbits have specific dietary requirements since they have sensitive digestive systems and their diets have to be monitored regularly. Read on to know about what’s best for their everyday diet.

     

    Read now
Shopping Cart

Your cart is empty