FAQs

We work super hard to make sure your parcel is dispatched from our warehouse usually within 24-48 hours. Some items may take longer to ship such as bedding etc or items shipped directly by a brand. Tracking information for your shipment will always be shared with you for updates.
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No, not all items are returnable or exchangeable. Every product page will outline this.
Please kindly log on to our returns portal on this link
Do checkout our deals page for awesome discounts and offers!
Prepaid orders above Rs 599 (post any discounts applied) are free of charge for delivery. Any prepaid orders below Rs 599 have a flat Rs 50 charge on them. All COD orders have a flat Rs 70 charge.
You can call us on 91722 84372 or alternatively WhatsApp us on 75068 39062
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Learn With Petsy

  • Warning signs of cancer every pet parent should know
    August 17, 2022

    10 Warning Signs of Cancer Every Cat Parent Should Know

    3 minutes read
    Cancer - a word no cat parent wants to hear, especially if there is nothing that can be done about it. Oftentimes, we wait until under the wire to take our cats to the vet, only to learn that cancer has spread and nothing can be done about it.

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  • Petsy’s Checklist to Find Your Trusted Vet
    May 31, 2022

    Petsy's Checklist To Find Your Trusted Vet

    3 minutes read
    Finding a vet to care for your pet’s well-being can sometimes be as simple as a first time hit with an amazing referral or as challenging as jumping from clinic to clinic in search of the perfect match.

     

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  • Cancer in pets
    November 7, 2021

    Cancer in Pets - What to Do and When to Worry

    4 minutes read
    Cancer - a word no pet parent wants to hear. Almost always, cancer comes uncalled for and catches every pet and their parents off-guard. As much as we hate to see our dogs suffer from cancer, knowing a few warning signs can help the veterinarian with early detection and prompt treatment.

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  • Helping a cat age well
    August 5, 2021

    How to Help a Cat Age Well

    3 minutes read
    Long gone are the days when our feline friends struggled with their age. Today, as cats grow closer to humans fostering lifelong friendships of love and happiness, they are proving to us all that age, is in fact, just a number. 
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  • Summer tips for pets
    April 23, 2021

    Summer Tips for Pets

    2 minutes read
    Summertime might mean more playtime on the beach or at the park, but it also means extra care for your pets. Here are a few tips to help you.

     

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  • Groom your cat
    March 9, 2021

    How to Groom Your Cat

    4 minutes read
    Grooming your cat takes time and patience as well as paying careful attention to your cat's needs. Here are a few ways to groom your cat efficiently.

     

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  • Celebrating an Animal-Friendly Holi
    March 9, 2021

    Celebrating an Animal-Friendly Holi

    3 minutes read
    With celebrations abound, it is very easy for us to forget about the pain and discomfort this brings to our pets when we include them here with us! Apart from the loud music, the colours we play with are harmful to any animal and adversely affect their health.

     

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  • Disposing of Cat Litter- FAQs
    January 29, 2021

    Disposing of Cat Litter- FAQs

    3 minutes read
    Adopting a cat comes with great responsibilities. One of them is cleaning and disposing of their litter. What are some of the ways that the litter should be disposed of?

     

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