We work super hard to make sure your parcel is dispatched from our warehouse usually within 24-48 hours.
Some items may take longer to ship such as bedding etc or items shipped directly by a brand.
Tracking information for your shipment will always be shared with you for updates.
On the bottom right corner of the website, there will be a red icon. Click on that icon, and log into your account. You will be able then see your points balance and also the vouchers you can redeem with your points. Once you have selected your voucher, click on redeem and you will have a coupon code which you can use.
Poochmates is a brand that commits to improving the lifestyles of pets with the right product innovations and recommendations. The products are design-driven, stylish, and of superior quality. Poochmate products are easy to use, affordable, made in India, and most importantly provide optimum comfort for pets and pet parents. Poochmate dogs and Poochmate cats products are a range of luxury and pretty bow ties, bandanas, harnesses, beds, collars, mats, and much more with simple color dips, classic stripes, and patterns. Petsy's online store has a wide range of Poochmate products available.