We work super hard to make sure your parcel is dispatched from our warehouse usually within 24-48 hours.
Some items may take longer to ship such as bedding etc or items shipped directly by a brand.
Tracking information for your shipment will always be shared with you for updates.
On the bottom right corner of the website, there will be a red icon. Click on that icon, and log into your account. You will be able then see your points balance and also the vouchers you can redeem with your points. Once you have selected your voucher, click on redeem and you will have a coupon code which you can use.
According to ingredients mentioned on the back, this is the most biologically appropriate food for cats. Acana Pacifica is formulated without by-products or animal derivatives. Instead, it is made with eggs/chicken/herring/etc that is fit for human consumption. Being a Canadian product, it is more expensive than the regular Royal Canin. So, I feed my Persian cat this in addition to her RC Persian. (I feed her small servings of Acana Pacifica in small servings twice a week to refresh her palate, so a small bag of this lasts me a while. Persians need food that is formulated specifically for their skin and hair, so this food, while is it great quality and biologically apt for all cats, you should always provide it in addition to food formulated for Persians.)