Subscribing with Petsy is simple. Here is how it works:

• Your subscription plan is processed and payment is deducted for the first month's order at the time of checkout.
• A Petsy customer service representative will reach out to you and confirm your subscription plan.
• Your first order will be dispatched within 24-48 hours of confirmation. You will receive tracking updates via email/Whatsapp just like any other Petsy order.
• For subsequent monthly orders:
  • You will receive a notification via Whatsapp and Email reminding you of your next order :
    • 4 days before it is due to be processed from our warehouse and
    • On the day the order is being processed
  • On the order processing date, the payment will be automatically deducted from your saved credit card.
  • The product will then be dispatched from our warehouse within 24-48 hours and you will receive tracking updates via email/Whatsapp just like any other Petsy order.