We work super hard to make sure your parcel is dispatched from our warehouse usually within 24-48 hours.
Some items may take longer to ship such as bedding etc or items shipped directly by a brand.
Tracking information for your shipment will always be shared with you for updates.
On the bottom right corner of the website, there will be a red icon. Click on that icon, and log into your account. You will be able then see your points balance and also the vouchers you can redeem with your points. Once you have selected your voucher, click on redeem and you will have a coupon code which you can use.
My 1 Year old Lab (Leo) loved it. He finds the colour quite lucrative and deeply engages with it while finding his treats. Usually the treats involve small kibble mostly and sometimes frozen treats/ peanut butter. It takes him a while to figure out the same. However it it recommended to always be in supervision due to some detachable parts (caps).