FAQs

We work super hard to make sure your parcel is dispatched from our warehouse usually within 24-48 hours. Some items may take longer to ship such as bedding etc or items shipped directly by a brand. Tracking information for your shipment will always be shared with you for updates.
On the bottom right corner of the website, there will be a red icon. Click on that icon, and log into your account. You will be able then see your points balance and also the vouchers you can redeem with your points. Once you have selected your voucher, click on redeem and you will have a coupon code which you can use.
No, not all items are returnable or exchangeable. Every product page will outline this.
Please kindly log on to our returns portal on this link
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Prepaid orders above Rs 899 (post any discounts applied) are free of charge for delivery. Any prepaid orders below Rs 899 have a flat Rs 50 charge on them. All COD orders have a flat Rs 70 charge.
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Up to 50% off - End of Season Sale
Up to 50% off - End of Season Sale
Welcome Bestie eGift Card

Welcome Bestie eGift Card

by Petsy
₹ 500 - ₹ 5,000
₹ 500

(inclusive of all taxes)

₹ 500 - ₹ 5,000
₹ 500
Denominations: 500
Notify Me When Available

Description

Looking for the perfect gift for a new pawarent and their bundle of joy? Start with this gift card. While you want to give new puppers the best, you often aren’t sure on whether they’d enjoy it, this gift card is the best way to welcome a new forever friend home!

How to Purchase a Gift Card:

Steps

  1. Choose the desired gift card
  2. Select the denomination i.e. Rs 500, Rs 1000, Rs 1500, Rs 2000 or Rs 5000
  3. Add the product to your cart 
  4. Proceed to checkout​​

Please note:

  • The gift card will be emailed to YOU within an hour of placing the order and you can can forward it to your friends/family. If you have not received the email, please feel free to call us or WhatsApp us on 7506839062 and our team will be on standby to help!
  • You can redeem one Petsy eGift Card per order.
  • eGift Cards are not returnable, refundable or redeemable for cash. 
  • eGift Cards cannot be purchased with coupons, promotional offers or other Petsy Gift Cards.

How to Redeem a Gift card:

Steps

  1. Shop on Petsy and add items to your cart
  2. Proceed to checkout and enter the gift card number 
  3. The order value will be deducted from the Gift Card

Any unused balance will remain on the gift card. 

For any assistance please feel free to call us or WhatsApp us on 7506839062 and our team will be on standby to help!

Country Of Origin India

Gift Cards
Pet Party Collection
Petsy Collection

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    Is your dog's poop healthy?

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    Did you know that you can determine your dog's health by the texture, colour, size and contents of their poop? Their poop is an indicator of the food that you give your dog. Read on to learn about how a closer look at their poop is an indicator of their health.

     

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