FAQs

We work super hard to make sure your parcel is dispatched from our warehouse usually within 24-48 hours. Some items may take longer to ship such as bedding etc or items shipped directly by a brand. Tracking information for your shipment will always be shared with you for updates.
On the bottom right corner of the website, there will be a red icon. Click on that icon, and log into your account. You will be able then see your points balance and also the vouchers you can redeem with your points. Once you have selected your voucher, click on redeem and you will have a coupon code which you can use.
No, not all items are returnable or exchangeable. Every product page will outline this.
Please kindly log on to our returns portal on this link
Do checkout our deals page for awesome discounts and offers!
Prepaid orders above Rs 1000 (post any discounts applied) are free of charge for delivery. Any prepaid orders below Rs 1000 have a flat Rs 50 charge on them. All COD orders have a flat Rs 70 charge.
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Sample - Whiskas Adult Salmon in Jelly (1 x 85g Pouch)

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Sample - Temptations Cat Treats Tuna (12g)

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Savic

Savic pet products range consists of high-quality cages and hygiene products for cats, dogs, birds and small animals like hamsters, guinea pigs and rabbits. Savic products have an assortment of wire cages for birds and small animals and pet accessories like drinking and feeding bowls, carriers, litter trays, etc. for dogs and cats.
Savic pet carriers are made with metal doors and can carry up to 10kgs of weight. They have an easy handle that allows the carrier to be picked up with ease. The Savic cat feeder bowls are a super comfortable bowl for felines that prefer shallow edges as this will not distract or irritate with their whiskers getting in the way when drinking water. Check out a range of pet essentials from Savic on Petsy’s online store.

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