FAQs

We work super hard to make sure your parcel is dispatched from our warehouse usually within 24-48 hours. Some items may take longer to ship such as bedding etc or items shipped directly by a brand. Tracking information for your shipment will always be shared with you for updates.
On the bottom right corner of the website, there will be a red icon. Click on that icon, and log into your account. You will be able then see your points balance and also the vouchers you can redeem with your points. Once you have selected your voucher, click on redeem and you will have a coupon code which you can use.
No, not all items are returnable or exchangeable. Every product page will outline this.
Please kindly log on to our returns portal on this link
Do checkout our deals page for awesome discounts and offers!
Prepaid orders above Rs 1000 (post any discounts applied) are free of charge for delivery. Any prepaid orders below Rs 1000 have a flat Rs 50 charge on them. All COD orders have a flat Rs 70 charge.
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Sample - Dentstix for Small Breeds (x3 sticks)

Sample - Get Naked Dog Treats Joint Health (8g)

Sample - Temptations Cat Treats Tuna (12g)

Sample - Whiskas Ocean Fish (Junior) 50g

Sample - Whiskas Ocean Fish (Adult) 50g

Sample - Pedigree Puppy Small Dog - Lamb & Milk (90g)

Sample - Bio-Groom Protein Lanolin Shampoo for Cats and Dogs (60ml)

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Trixie Pet Products

Trixie products for dogs, cats, birds, and small animals are developed, inspected, and tested by specialists to ensure that the pets get nothing but the best. Trixie pet essentials like toys, beds, accessories like socks, raincoats, collars, harnesses, leashes, etc., grooming products like deodorizers and dental kits, small animals products pecking stone, drinking bottle, and litter tray, etc. are 100% pet friendly and super fun.
Among Trixie’s various premium products. some of the top picks among pet parents are:
i) Trixie harnesses that are sturdy, safe, and super comfortable for your pet.
ii) Trixie carriers which are designed to keep the pet safe while traveling. It comes with a handle on top and a slit for car seat belts that makes road trips more safe and secure.
iii) Trixie diapers are a great way to toilet train your little one and prevent unpleasant incidents that include male marking, excitable urination, and incontinence. They can be used for traveling, surgery, and even for senior dogs who may have health conditions.
On Petsy’s online store, you can find a variety of pet essentials from Trixie which are of great quality and economic as well.

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