FAQs

We work super hard to make sure your parcel is dispatched from our warehouse usually within 24-48 hours. Some items may take longer to ship such as bedding etc or items shipped directly by a brand. Tracking information for your shipment will always be shared with you for updates.
On the bottom right corner of the website, there will be a red icon. Click on that icon, and log into your account. You will be able then see your points balance and also the vouchers you can redeem with your points. Once you have selected your voucher, click on redeem and you will have a coupon code which you can use.
No, not all items are returnable or exchangeable. Every product page will outline this.
Please kindly log on to our returns portal on this link
Do checkout our deals page for awesome discounts and offers!
Prepaid orders above Rs 1000 (post any discounts applied) are free of charge for delivery. Any prepaid orders below Rs 1000 have a flat Rs 50 charge on them. All COD orders have a flat Rs 70 charge.
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Choose 1 gift sample, absolutely free

Sample - Bark Out Loud Hemp Chew Sticks for Cats & Dogs

Sample - Whiskas Adult Salmon in Jelly (1 x 85g Pouch)

Sample - Whiskas Adult Tuna in Jelly (1 x 85g Pouch)

Sample - Dentstix for Small Breeds (x3 sticks)

Sample - Temptations Cat Treats Tuna (12g)

Sample - Whiskas Ocean Fish (Junior) 50g

Sample - Whiskas Ocean Fish (Adult) 50g

Sample - Pedigree Puppy Small Dog - Lamb & Milk (90g)

Sample - Temptations Cat Treats Chicken (12g)

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Happy Puppy Organics

Happy Puppy products are made with certified organic and natural ingredients for every pet's skincare needs. They have a wide range of products like shampoos, conditioners, oils, sprays, balms, and other medicinal products suitable for all dogs.
The Happy Puppy hemp products are made with organic hemp that has numerous benefits for pets and is completely safe for them.
The floor cleaner is specially formulated with safe and natural ingredients that are non-toxic yet powerful enough to kill 99.9% of germs and keep your pet’s environment healthy and germ-free.
The Happy Puppy organics food additives like the hemp hearts boost immunity, improves skin and health, aid digestion, and support gut health. Petsy's online store has a wide range of grooming and wellness products from Happy Puppy Organics available.

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