FAQs

We work super hard to make sure your parcel is dispatched from our warehouse usually within 24-48 hours. Some items may take longer to ship such as bedding etc or items shipped directly by a brand. Tracking information for your shipment will always be shared with you for updates.
On the bottom right corner of the website, there will be a red icon. Click on that icon, and log into your account. You will be able then see your points balance and also the vouchers you can redeem with your points. Once you have selected your voucher, click on redeem and you will have a coupon code which you can use.
No, not all items are returnable or exchangeable. Every product page will outline this.
Please kindly log on to our returns portal on this link
Do checkout our deals page for awesome discounts and offers!
Prepaid orders above Rs 599 (post any discounts applied) are free of charge for delivery. Any prepaid orders below Rs 599 have a flat Rs 50 charge on them. All COD orders have a flat Rs 70 charge.
You can call us on 91722 84372 or alternatively WhatsApp us on 75068 39062
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🎁 Complimentary Cat Food Sample on Orders over INR 499!
🎁 Complimentary Cat Food Sample on Orders over INR 499!

Learn With Petsy

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    7 Reasons You Should Use Coconut Oil for Your Dog

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    There are so many ways in which humans use coconut oil – a skin moisturizer, in cooking, treating eczema, etc. But you may not know it can also be beneficial for your furry friend. Thanks to the fact that it’s high in saturated fat and medium-chain triglycerides, a form of saturated fatty acid with proven health benefits, it’s the perfect natural solution for canines.
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    Teething and Chewing in Puppies

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    Although the teething process can vary from breed to breed, it may cause discomfort to your pup during this time. Read this article to get your ultimate guide to puppy teething. 

     

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    Should I Get a Bed, Kennel or Crate for My Dog?

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    Dogs just love the human bed because it smells so intensely of the person they love most! It’s most probably why you’ll find your puppy rest its heads on your pillow most of the time. It’s an interesting decision – letting your dog sleep on your bed. 

     

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    Soothing and Treating Cracked Paw Pads

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    Dog's paw pads are as vulnerable as human feet. Just like humans feel, they need to be taken care of with love and pampering. Although a dog's paw is meant to be tough for traction purposes, it can get dry or cracked, and this can be highly frustrating. In this article, we explore ways in which we can treat and prevent cracked paw pads.
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    How to Clean Tear Stains Around My Dog’s Eyes

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    Importantly, dog tear stains can be caused by a wide range of reasons. Certain dogs suffer from seasonal allergies and others may have slightly plugged tear ducts. Additional causes could be; abnormally placed eyelashes, injury, infections etc. More often than not, your dog might just be the teary type! 

     

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    How Do I Brush My Dog’s Teeth?

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    A dog’s face can be cute, adorable, fluffy, noble and commanding. Like humans, they are capable of communicating a wide range of emotions, ranging from those “puppy eyes” to showering us with love. But, this same cute and fluffy dog is also prone to getting dirty and attracting schmutz.

     

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