FAQs

We work super hard to make sure your parcel is dispatched from our warehouse usually within 24-48 hours. Some items may take longer to ship such as bedding etc or items shipped directly by a brand. Tracking information for your shipment will always be shared with you for updates.
On the bottom right corner of the website, there will be a red icon. Click on that icon, and log into your account. You will be able then see your points balance and also the vouchers you can redeem with your points. Once you have selected your voucher, click on redeem and you will have a coupon code which you can use.
No, not all items are returnable or exchangeable. Every product page will outline this.
Please kindly log on to our returns portal on this link
Do checkout our deals page for awesome discounts and offers!
Prepaid orders above Rs 599 (post any discounts applied) are free of charge for delivery. Any prepaid orders below Rs 599 have a flat Rs 50 charge on them. All COD orders have a flat Rs 70 charge.
You can call us on 91722 84372 or alternatively WhatsApp us on 75068 39062
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Get a FLAT 10% off at checkout plus Free Cat Toy on orders over 499!" 🎉🐱
Get a FLAT 10% off at checkout plus Free Cat Toy on orders over 499!" 🎉🐱

Learn With Petsy

  • Regular Food VS Grain-Free Food - Petsy
    August 4, 2020

    Regular Food VS Grain-Free Food

    3 minutes read
    One of the confusions among pet parents is whether to serve their pet food with grains or grain-free food. Petsy has addressed this concern for you to understand what’s the best for a pet. Let's break it down and address each query separately.

     

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  • How Often Should You Feed Your Dog? - Petsy
    June 24, 2020

    How Often Should You Feed Your Dog?

    2 minutes read
    For a new pet dog in the family, the knows and hows of feeding them can be confusing at times. Here are a few rules to follow if you are trying to inculcate eating habits in them.
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  • Pet safety and COVID-19
    May 24, 2020

    Pet safety and COVID-19

    2 minutes read
    Wondering how to take care of your little furball during the COVID 19 pandemic? Petsy has listed a few things for pet parents to keep their pet healthy and happy at home.

     

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  • DIY Fleas And Ticks Treatment - Petsy
    May 20, 2020

    DIY Fleas And Ticks Treatment

    2 minutes read
    Looking for a 100% organic product for your pup to keep fleas and ticks at bay? Apart from the massage oils, shampoos, and all other options available in the market, here are a few simple DIY remedies for your pup which is easy to make and even easier to use.

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  • Fun Facts about Cats and Dogs - Petsy
    April 15, 2020

    Fun Facts about Cats and Dogs

    2 minutes read
    New information is fun and informative and it takes you a step further towards understanding your pet! Whether young or old, these fun facts about your pet will give you all the more reason to love them!

     

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  • 5 Easy & Quick Grooming Hacks for Your Pet - Petsy
    April 1, 2020

    5 Easy & Quick Grooming Hacks for Your Pet

    3 minutes read
    Regular grooming is incredibly important for your pets' overall health and hygiene. Not only for them, but it will also help keep your home clean too. These hacks help with grooming your pet on the go so that you get that little bit more cuddle time! Let us know which of these hacks you’ve incorporated into your pet’s life!

     

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  • 6 Tips to Keep Your Dog Active at Home - Petsy
    March 26, 2020

    6 Tips to Keep Your Dog Active at Home

    3 minutes read
    Being indoors constantly may be a big change for dogs and keeping their body and mind stimulated will take a little creativity and make for some really funny dog videos! We’ve come up with 6 ways to help keep your dog entertained at home!

     

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  • Dog Food - Do’s and Don’ts - Petsy
    March 17, 2020

    Dog Food - Do’s and Don’ts

    5 minutes read
    Your dog’s digestive system is different from a human’s which is why there are several items that we eat that are actually harmful to them. Every pet parent must know the list of hard Nos that come with your dog’s diet!
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  • 15 Fun Facts About Dogs - Petsy
    March 10, 2020

    15 Fun Facts About Dogs

    4 minutes read
    Many of us call ourselves dog lovers & consider our dog to be our best friend, but there’s actually a lot we don’t know about them! Well, that’s why we’ve come up with a list of interesting facts about dogs!

     

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